Jefferson Landing Rental Policy
Forest Ridge
Credit Cards and Personal Checks We will accept credit cards ONLY for reservations made less than 30 days prior to your arrival date. Personal checks will ONLY be accepted 30 days or more prior to your arrival date. If less than 30 days prior to your arrival, all payments should be cash, money order or certified funds.
Rental Units Every home and condo is privately owned. It will reflect each owner’s individual taste. You may inspect our rentals when not occupied. We will be unable to make substitutions or refunds upon arrival. NO EXCEPTIONS! All prices and policies are subject to change without notice. Unit amenities may vary per unit. Reservations Begin January 2 of each year. Phone reservations are held 14 days for advance rent payment to arrive.
Reservation Fees of $20 per reservation will be charged for each unit booked. This is a non-refundable fee.
Transfer & Change Fees of $20 per reservation will be charged for each change of dates or units after the original reservation has been made by the tenant.
Reservation Rental Down Payment required is 50% of the rental rate. If not received within 14 days of placing the reservation, your reservation will be cancelled.
Final Balance due 2 week prior to arrival Please pay by certified funds or money order. NO personal checks will be accepted less than 30 days prior to your arrival date. All rents are subject to a 7% NC sales tax and a 7% Ashe County taxes and a 3% occupancy tax.
Security deposit A security deposit is required on all rentals. Any damages, missing items, or failure to comply with rental policies and regulations will result in deductions from the security deposit. This will be refunded by mail within 45 days.
Condition of unit at check in should be clean and in good repair. If you find your unit not clean, it must be reported to our office within 1 hour of your check in. Otherwise you accept the unit in the condition you found it. Any damages should be reported immediately upon check in. Late arrivals should call the next day to report any problems.
Cleaning staff will enter units after check out to give the bathrooms and kitchen a sanitized cleaning. This service is provided as part of your rental and there is NOT an extra charge for this service. General cleaning of the unit should be done by the tenant before check out.
Check-In 2pm to 4pm Late arrivals must call the day before their arrival date to receive special instructions.
Check-Out By 10am Failure to check-out and return keys to our office before 10:00am on the day of your departure will result in a $50 per hour additional charge. Please follow the Departure Checklist before your departure. The cleaning staff WILL ENTER the unit at 10:00am!
Cancellations If you need to cancel and have purchased trip insurance, please call the toll free number on your insurance package. If no insurance was purchased and you need to cancel, please call our office. Refunds of money paid less a 25% administrative fee will be made ONLY if the unit is re-rented. If not re-rented for the cancelled period, no money can be refunded.
Maximum number The maximum number of people that may occupy a unit at any time is noted per unit. No fraternity, graduation, house parties, etc. are allowed. Should one occur, occupancy will be IMMEDIATELY TERMINATED without refund. Registered guest must be 25 years of age or older and will be responsible for all occupants and their compliance with rental policies and any damages.
Maintenance refunds/rebates We try to keep all equipment in good working order. In the event of failures of appliances or AC, NO REBATE OR REFUND will be issued. Problems should be reported to our office immediately, and repairs will be made as soon as possible.
Linens can be rented from Jefferson Landing. Please notify our office prior to your arrival if you wish to rent linens. If you do not wish to rent linens, you will need to bring your own linens. Linens are not included in the basic rental rate.
Restrictions NO campers/RV's, boats, trailers or 4 wheelers. We DO NOT allow pets. We DO NOT allow smoking. Evidence of smoking and/or the presence of pets results in the forfeiture of your security deposit and may lead to additional damages.
Telephones Most units have telephones. Some may not. Please use a credit card or third number when making long distance calls. The registered guest will be responsible for any telephone charges during their stay. Thank You!
NC Agency When showing you property and assisting you in leasing a property, Jefferson Landing and it's agents will represent the Landlord/Owner of the property. We reserve the right to provide you with a similar unit in the event that your original unit becomes unavailable due to an unforeseen situation. If no other unit is available your reservation will be cancelled and the deposit refunded. You will be notified if at all possible.
Interior photographs and view photographs represent only ONE unit. These two items will vary for each unit. Please ask for details. Please verify all information in the brochure or on the web site in case of printing or typing errors.
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Please Sign and Fax To 910-686-7784
